Contact Us

This page explains how to get in touch with the editorial team at Bitcoin Casinos, what we can realistically help with, and where to go instead when your question is about a specific casino account. We publish research on crypto casinos available to US players — coin support, bonus terms, payout speed, licensing and anonymity — so most messages that reach us are about something we wrote, something that changed, or something we got wrong. All of those are welcome.

We are a comparison and review site, not an operator. We cannot see your balance, release a withdrawal, unlock a bonus or close an account. If that is what you need, the section on account issues below points you the right way.

What to send the editorial team

Use the contact route on bxnews.net for any of the following. The more specific you are, the faster we can act.

• Corrections. A bonus figure, wagering multiple, expiry window, supported coin or licensing detail that no longer matches what the casino publishes. Tell us the page, the claim and what you saw instead.
• Bonus terms that read differently in practice. If a cashback percentage or deposit match came with conditions we did not surface — game weighting, maximum cashout, minimum deposit, a time limit — that is exactly the kind of thing we want flagged.
• Payout experiences. Withdrawal delays, unexpected verification requests at cashout, or limits that were not stated up front. We cannot arbitrate your case, but patterns across multiple reports change how we rate a site.
• Coverage requests. A crypto casino you think deserves a look, or a topic we have not addressed — wallet setup, network fees, provably fair verification, state restrictions.
• Press and partnerships. Operators and affiliate managers can reach the same inbox. Read the independence note below first.
• Privacy and data. Requests about information we hold on you.

Details that help us verify a report

1. The page on bxnews.net you are referring to, and the section or heading.
2. The casino name as it appears on the site.
3. What the operator's own terms page says now, in your own words — never paste account credentials, wallet seed phrases or private keys to us or to anyone else.
4. Rough dates. Crypto casino promotions change often, and a bonus that was accurate in one month may have been replaced by the next.
5. Your US state, if the issue involves access or a geographic restriction. Availability varies a great deal.

We read everything. We reply to corrections, data requests and press enquiries as a priority, and we cannot promise a personal response to every message.

Account, deposit and withdrawal problems go to the casino

If your crypto is stuck, your bonus did not credit, or your account has been restricted, only the operator can resolve it. Contact their live chat or support email first, keep a written record, and quote your transaction hash — on-chain deposits and withdrawals leave a public record, and a TXID is usually the single most useful piece of evidence you can give support.

Before you escalate, check three things:

• Confirmation status. A Bitcoin (BTC) or Litecoin (LTC) transfer that has not reached the required confirmations is a network matter, not a casino one. Ethereum (ETH), USDT and USDC transfers on congested networks can also lag, and gas fees may have been deducted at the wallet end.
• Network and chain. Sending USDT on one chain to an address issued for another is a common and often irreversible mistake. Check the deposit address matches the network you selected.
• Bonus state. Playthrough requirements attached to a deposit match or cashback offer usually have to clear before a withdrawal is possible. That condition sits in the promotion's terms, not in a hidden policy.

If the casino will not engage, offshore licensing bodies sometimes operate a complaints channel. It is worth knowing up front that this is weaker recourse than a US state regulator would offer, and outcomes are not guaranteed.

Where our rankings come from, and what commission does not buy

Bitcoin Casinos earns money through affiliate links. If you follow a link from one of our pages to a crypto casino and open an account, we may be paid a commission. That relationship funds the research and it does not decide the order of our lists. Operators cannot buy a position, a rating or the removal of a criticism, and every site we recommend carries at least one drawback we state plainly.

Our editorial scores are ours. They are not customer-review averages, and they are not the operator's own marketing claims repackaged. Where a casino advertises "instant" payouts, we describe that as an advertised speed, because we verify published terms and licensing pages rather than claiming to have withdrawn funds ourselves. Findings on this page and across the site were last checked on Sep 19, 2026 by Yvette Upton; promotions and terms move faster than review cycles, so always read the current terms on the operator's site before depositing.

If you think a ranking is wrong, tell us why and we will look again. If you think we have missed a conflict of interest, we would rather hear it than not.

Three sites readers ask about most

A large share of the messages we get name one of the top-ranked casinos on bxnews.net. Short notes on each, including the part that tends to prompt the email. Figures below are the operators' advertised offers, and every one of them carries conditions you should read in full before you deposit.

BetPanda — 10% weekly cashback

BetPanda sits at the top of our list because its headline promotion is a recurring cashback rather than a one-off deposit match, which suits players who keep a balance in play rather than chasing a single sign-up bonus. Cashback is calculated on net losses over a defined period, so the value depends entirely on how much you lose — it is a partial cushion, not a return. Material conditions to check before relying on it: the qualifying period, minimum loss thresholds, whether the credit arrives as cash or as a bonus with playthrough attached, and any expiry on claiming it. The limitation worth stating: a percentage-of-losses offer only pays out when you are down, so it does nothing for a winning session, and BetPanda's weekly rate is lower than the daily and instant cashback rates advertised elsewhere on this list.

CoinPoker Casino — 150% welcome bonus up to $2,000

CoinPoker Casino earns its place for readers who want poker alongside casino play, which is a genuinely narrow field among crypto sites. The 150% match up to $2,000 is a first-deposit offer: it requires you to fund the account with your own crypto, and the bonus amount is subject to playthrough before any of it or winnings from it can be withdrawn. Check the wagering multiple, which games count toward it and at what weighting, the maximum qualifying deposit, and the window you have to clear it. The drawback: a large headline match usually comes with a correspondingly large amount of turnover to clear, and players who plan to withdraw quickly will often be better off skipping the bonus than locking a balance behind it.

Cryptorino — 100% match up to 1 BTC plus 10% weekly cashback

Cryptorino is on this page because it pairs the two bonus structures rather than making you pick: a first-deposit match denominated in Bitcoin, plus an ongoing weekly cashback. That combination gives a new player something on day one and something in week four. The BTC-denominated cap is the detail readers miss — the dollar value of "up to 1 BTC" moves with the market, and so does the value of a bonus balance you are still clearing. Verify the wagering requirement, minimum deposit, maximum bet while a bonus is active and the cashback qualifying period. The limitation: a bonus held in BTC exposes you to price volatility on top of normal gambling risk, and stablecoin play in USDT or USDC avoids that while usually forfeiting the BTC-specific headline.

Comparing the headline offers at a glance

Advertised offers only, as published by each operator. All are subject to the operator's own wagering, eligibility and expiry terms, which you should read before depositing.

Casino	Advertised offer	Offer type	Editorial rating
BetPanda	10% weekly cashback	Recurring cashback	10.0
CoinPoker Casino	150% welcome bonus up to $2,000	Deposit match	9.9
Cryptorino	100% match up to 1 BTC + 10% weekly cashback	Match plus cashback	9.8
Punkz	20,000 USDT welcome bonus + 15% cashback	Match plus cashback	9.8
Hyperlucky	20% daily cashback up to $10,000 + 100 free spins	Cashback plus spins	9.8
Winna	Up to 60% rakeback & 25% instant cashback	Rakeback plus cashback	9.8
Thrill	Up to 70% rakeback + 10% cashback	Rakeback plus cashback	9.6
BC Game	Four match bonuses up to $4,000 + 400 free spins	Staged deposit matches	9.6
Wild.io	Up to 350% across first 3 deposits + 200 free spins	Staged deposit matches	9.6
Vave	Up to 550 USDT + up to €75 free bet + 5% cashback	Match plus sports free bet	9.5

Questions about money, coins and timings

Nothing on bxnews.net costs you anything to read, and we never ask readers for payment or for crypto. Taking part at the casinos themselves does cost money: you fund an account with your own cryptocurrency, and a bonus is never free in the sense of being risk-free — a deposit match requires a deposit, and cashback requires losses.

The payment picture at crypto casinos is consistent enough to summarize, though exact coins and limits vary by operator and you should confirm on the cashier page:

• Coins. BTC, ETH, LTC, USDT, USDC and Dogecoin are the common set, with broader altcoin support at some sites. Stablecoins matter for US players because they hold dollar value while you play.
• Deposits. On-chain from a self-custody wallet or an exchange account. Network and gas fees are charged by the blockchain, not the casino, and vary with congestion.
• Confirmation times. Minutes on Litecoin or a fast chain, longer on Bitcoin during busy periods. A casino cannot credit what the network has not confirmed.
• Withdrawals. Advertised as fast or instant at several sites; in practice, processing sits alongside network confirmation and any pending bonus playthrough. Minimum and maximum withdrawal limits apply and differ per coin.
• Volatility. A balance held in BTC, ETH or DOGE can lose dollar value while you sleep, entirely separately from how your bets go.

What these sites actually offer, beyond the bonus

When readers write in comparing offers, the underlying question is usually whether the games behind them are worth the turnover. Crypto casinos in this segment typically run four groups: slots from third-party studios; table games including blackjack, roulette and baccarat; live dealer rooms streamed with human croupiers; and in-house originals such as crash, dice and Plinko, which are the games most likely to carry provably fair verification you can check yourself. Third-party slots and live tables rely instead on RNG certification and studio audits. Bonus terms often weight these categories very differently — slots at full contribution, table and live games at a fraction or not at all — so the game mix decides whether a playthrough figure is realistic.

Several of these operators also run a sportsbook beside the casino, and Vave's advertised package includes a free bet alongside its deposit match. Sports betting is a separate product with separate terms: free bets usually exclude the stake from returns, carry minimum odds and expire quickly, and sportsbook turnover often does not count toward casino bonus wagering. CoinPoker Casino's poker offering sits in the same relationship to its casino side. Treat a combined promotion as two offers stapled together, and read the conditions for each.

Age, eligibility and legal standing in the US

You must be at least 18 to use these sites, and 21 where the operator's own rules or your state's rules set that higher. Check the minimum stated in the casino's terms before registering — it is binding regardless of what any comparison page says.

There is no federal legalization of online casino gaming in the United States. The crypto casinos we cover are offshore operations licensed in jurisdictions such as Curaçao or Anjouan, not by any US regulator. Legal, state-regulated online casinos exist in a small number of states and those operators do not run on cryptocurrency. For most US players, therefore, offshore crypto casinos sit in a legal grey area — not presented here as regulated or clearly lawful for you, because that depends on where you live. State laws differ, some states are explicitly restrictive, and operators self-restrict different lists of states. Check your own state's position before you play.

Two consequences follow. First, player protection is thinner: offshore licensing offers weaker dispute resolution than a state regulator, and self-exclusion tools may be limited to the single site rather than covering a network. Second, winnings and crypto gains are generally taxable in the US. "No KYC" describes an account-opening process, not a tax position, and it is not a route to conceal income — consult a qualified tax professional about your own circumstances, and a lawyer about the legal questions.

We do not advise anyone on how to get around geoblocks, verification, anti-money-laundering checks or site restrictions, and we will not answer messages asking for that.

Play within your means, and where to get help

Gambling costs money and most sessions end down. No bonus, rakeback tier or cashback rate changes that, and crypto price movement can add a second loss on top of the first. Set a deposit limit you can absorb, never bet money you need, and stop rather than chase. If gambling is causing you or someone close to you harm, the National Problem Gambling Helpline is available at 1-800-GAMBLER. Our responsible gambling resources go into the tools and limits worth setting up before you deposit, and it is worth repeating that offshore sites may not provide the same protections or self-exclusion options as state-regulated operators.

Getting a useful answer faster

If your question is about who we are and how the site is funded, the about page covers it in more detail than this one. If it concerns permitted use of bxnews.net, our terms and conditions set out the ground rules. For anything else — a correction, a casino worth reviewing, a bonus condition we should have flagged — send it through, include the page and the date, and we will get to it. There is no deadline and nothing to sign up for.